Frequently Asked Questions
What does Convention Photography charge to come to our event?
A. In most cases we do not charge anything to come and the attendees are under no obligation to buy any photos.
B. For organizations  where coverage is for a specific purpose i.e.:
newsletter, magazines, award and/or panel presenters, our fee is
based on time and prints involved.

How do I contact Convention Photography?
Please call us at 1-800-551-1217 or E-mail us at:
mail@conventionphotography.com

What size event will Convention Photography come to?
No group is too big or small. We photograph events from 20 to 20,000
 people.

What if there is a Problem with my order?
If there is an error in your order, weather the mistake was ours or yours, we will either correct the error or issue a refund. Please click here to view the photos from your convention and obtain the proper photo #'s and then email us with the specifics of your situation.
What we will need in the email:
1. the # of the photo you wrote down on your original order
2. what is the # on the back of the photo (a computer generated #)
example
  • 3. we will need your mailing address and phone #
     

    How do I schedule Convention Photography for my event?

     Call or E-mail us with the name, date and time of your event and we will
    work out the details from there.

    How can I place an order with Convention Photography ?
    In many cases, the proofs are ready before your event is over and you can
    order right then and there. If you decide that you want anything else after
    the event you can call us, write us, fax us or go to the order section of the
    web site.



    What is Convention Photography's fax number?
                         Our Fax number is 1-828-884-4515

    How do I pay Convention Photography for my order?
    A. Please check out through the paypal option. You do not need a paypal account. All that is required is a credit card # and expiration date. (it takes 2 minutes for this option)
    B. You can call us with your credit card information and your order. Please leave the information on my secure voice mail if we are not in the office.
    C. Simply mail the entire order with your check or credit card information.
    D. Call or E-mail us for special arrangements.

    What is Photo Cropping and does Convention Photography do that?
    Click Here For your answer

    How long should it take before I receive my order?
    Photos should be shipped within 2-3 weeks of the event
    or the placement of the order. Photo restoration or manipulation and
    cropping could take longer depending on the amount of work involved. We
    can give you a much better estimate when we see the photo.

    If you have any additional questions please don’t hesitate to call, or click here to email us.

     

  • Convention Photography Services, Inc. • Regional Offices in Milwaukee - Orlando - Asheville

    Home Office: 649 Cherrywood Lane, Pisgah Forest, North Carolina 28768
    Mailing Address: P.O. Box 1817, Brevard, NC 28712
    Nationwide Toll-Free: 1-800-551-1217